When considering production and shipping time, most orders arrive within 8-10 business days. This excludes weekends and holidays. We automatically ship USPS First Class mail, which can take up to 5 business days in transit. If you would like to receive your order faster, please update your shipping method to "Priority Mail" or above.
We use the United States Postal Service.
Step 1: Locate your tracking number. Step 2: Verify that you provided the complete and accurate address, including apartment/suite number. Step 3: Check your email inbox for any shipping related correspondence from us. Step 4: Contact our customer service team for further assistance.
You'll need to provide us with the full name and proper address (double check spelling and accuracy of the apartment/suite numbers, if any) of the recipient. You'll be given a tracking number along with shipping information and instructions regarding the order. Please be aware that total shipping time will take eight to ten days. Take that into account when planning for birthdays, anniversaries or any special events.
You can only return an item if it is in an unused and new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
Please email firstname.lastname@example.org to request an RMA (Return Merchandise Authorization) number. Please be sure to let us know in your email the date of your purchase, order number, what you would like to return and why you want to return it. The RMA, once received, must be written in a conspicuous place on the outside of the return parcel. We will also send you a return label. Once we receive the package and verify the state of the return we will issue a refund.
Yes you can! We are excited to launch our first store at the Southgate Mall in Missoula, MT. We will be hosting our own made products along with a curated assortment of creative and elevated goods from local artists, creators and small businesses.